It's a must-have tool for any IT professional offering remote control. It's been really beneficial for remote assistance when we can't physically go, and we're now able to help individuals across countries. Since we became distributed, Dameware has provided a generally positive experience and service. When services on distant workstations break down and the remote connection breaks down, you must uninstall and reinstall the services, which is occasionally challenging. needs a strong connection to function correctly. For us, recording is not currently enabled. There is no option to add notes to entries for improved support, and adding machines is a bit laborious. Improved multiscreen remote sessions should use one screen for each slide. By setting a password, you can establish a secure connection. This product also comes with excellent support and documentation. I like how simple it is for me to remote into my users' computers and assist them when they run into problems.
PROSĪ simple method of linking systems to examine problems with end-user equipment even when the user is not there. Using the tool was like having an extra set of hands because I saved so much time. Not having to travel to many offices to help with a few clicks saves so much time.
Additionally, it enabled remote access to servers and other devices that would have required troubleshooting. It aided in providing users both on and off campus with remote support.
0 kommentar(er)
